HADASSAH HOTEL, Nairobi – A Smart Stay in the City
About the Hotel
Rooms & Accommodations
Hadassah Hotel offers 49 air-conditioned rooms with flat-screen satellite TVs showing over 100 cable channels. Rooms include refrigerators, laptop-friendly workspaces, and private bathrooms with walk-in showers. Some feature separate seating areas and views of the city or garden. All rooms have soundproof walls, electric kettles, and complimentary toiletries.
Dining & Bar
The hotel restaurant serves breakfast, lunch, and dinner with an à la carte and buffet menu featuring local and continental dishes. The bar offers a selection of wines. Guests can enjoy meals at the restaurant or drinks at the bar throughout the day.
Location & Transportation
Located in Upper Hill, Nairobi's commercial hub near Britam Tower. The hotel is a 7-minute drive from Yaya Centre and within 2 km of All Saints Cathedral, Kenyatta International Conference Centre, and Kenya National Theatre. Uhuru Park is nearby for outdoor exploration. An airport shuttle is available for an additional fee.
Hotel Services
Services include 24-hour room service, complimentary WiFi throughout the property, concierge assistance, and complimentary newspapers in the lobby. The hotel features a conference center and meeting rooms for events. Barbecue grills are available for guest use.
Property Features
The hotel has a terrace with garden views, a spacious parking area, and a garden. Guests can access executive lounge facilities in some room types. The property is connected to a convention center and provides ironing facilities in rooms.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- Non-smoking rooms
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Barber shop
- Coffee shop
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Golf course
Guest Parking
- Shared kitchen
- Electric kettle
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Shops/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's buffet
Spa & Leisure
- Garden area
- BBQ facilities
- Leisure/ TV room
Room features
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Shared kitchen
- Electric kettle
Media
- Flat-screen TV
Room decor
- Parquet floor
Location
Guest Ratings & Reviews
The hotel's location is very central, close to Nairobi CBD and many restaurants, offering easy access to the city. The rooms, however, were poorly arranged for movement and had a weak Wi-Fi connection. I appreciated the enthusiasm of the service staff, particularly the chef and receptionist. The dining options were limited, though acceptable, and the facilities were satisfactory overall. The lack of windows in some areas was off-putting.
My stay at the hotel was a mixed experience. The convenient small fridge in the room was handy, but the presence of mosquitoes was quite bothersome. The service was helpful in arranging tours at great rates, but it could be slow at times. The hotel's location near restaurants was beneficial, but the lack of windows in some areas created a dungeon-like feel. The dining options were limited and disappointing, available only before 9 am. Overall, there were positives and negatives to consider.
The hotel location is super safe and really great, close to many restaurants and only a few minutes from the main city. The rooms, though tiny and full of mosquitoes, are as seen in photographs. The service was good overall but could use better customer relations. The dining experience was quite poor, with limited availability past 9 am. The facilities need improvement, especially to accommodate two clients independently.